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Welcome to the February 2024 issue of Credit Insurance News Digest. Chubb sponsors this month's issue.

 

Index

Credit Insurance News

New Appointments

Job Vacancies

Events & Professional Development

Credit Management News Digest

About this month's sponsor: Chubb

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PLUS: This month's featured article by Chubb. Mitigating risk amid disrupted supply chains: A guide for businesses.

Credit Insurance News

Why trade finance banks and insurers aren't happy with US Basel proposals. Global Trade Review (GTRreported that trade credit insurers have warned that the latest tranche of Basel reforms on banking supervision, known as Basel 3.1, fails to consider the role credit insurance can play as a risk mitigation tool for lenders. The article comments that trade credit insurance in the US "has always played second or third fiddle to other credit risk mitigation tools such as loan sales or credit default swaps," with advocates for the product arguing that the implementation of Basel 3.1 is an opportunity for the US market to make better use of credit insurance for risk mitigation. "Banks are using it worldwide on this basis more regularly. So the US is another market where this could also be done," Daniel de Búrca, Head of Policy and Regulatory Affairs at ICISA, told GTR. To read GTR's article, go to https://www.gtreview.com/news/americas/why-trade-finance-banks-and-insurers-arent-happy-with-us-basel-proposals/.

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Intact Insurance Specialty Solutions has launched a trade credit insurance solution in the US. Canadian Insurance companyIntact Insurance Specialty Solutions, has announced the launch of its US trade credit insurance business, which is currently available in seventeen states. Pablo Brando has been appointed President of US Trade Credit and will lead the business from New York City, supported by Brian Lavelle, Vice President of Trade Credit US. Jay Rampersad, Intact Insurance Speciality Solutions' Head of Trade Credit for North America, commented: "In today's economic landscape, Trade Credit insurance serves as a vital safeguard against default risk, enabling businesses to operate with confidence amidst heightened uncertainty." For more information on products and services, intactspecialty.com/trade-credit. To read Intact's news release, go to https://www.intactspecialty.com/en/news-insights/news-release-detail.page?id=68905364bf5766bd697ddd2ba1ed2f11.

 

Webcast: The one thing that trade credit underwriters do that annoys brokers? Markel has published the 12th episode of its Class Conversation series. In this webcast, Simon Philpin, Head of Trade Credit at Markel International, and Graham Bristow, the Managing Director of Marsh Trade Credit UK, discuss the younger generation of brokers and what they require from their roles (especially post-COVID), examine how the broker and underwriter role has changed over the last forty years and question if brokers are confident selling particular products. They also consider what underwriters could do to help brokers grow the market and discuss "the one thing that underwriters do that annoys brokers". To watch the webcast, go to https://vimeo.com/908397552?share=copy.

 

Webcast: Xenia Broking in conversation with Atradius – Part 2. The second part of Xenia Broking's webcast, in which Xenia's Sales Director Mark Whiteley interviewed Owen Bassett, UK Risk Manager of Atradius, is now available. In this conversation, Mark and Owen discuss the year ahead, Atradius' underwriting strategy, premium rates and particular sectors to watch. Looking at 2024, Owen explains that Atradius prides itself on stability in its underwriting strategy, "so there is nothing to announce in terms of radical changes", but stresses the importance of up-to-date financial information – especially in the construction sector. Though he anticipates a general hardening of premium rates, Owen also emphasises that premium rates are "very much an individual negotiation" for Atradius. To watch the webcast, go to https://xeniabroking.com/news-and-insights/xenia-in-conversation-with-atradius-part-2.

 

NCI's Trade Credit Risk has a seasonal dip, pointing to a soft economic landing in Australia. NCI has advised that, although its Trade Credit Risk Index (TCRI) fell by 2.1% in the December quarter of 2023 – partly unwinding the steady rise in the index since the low point in the December quarter of 2021, it is still around 15% higher than a year ago. A rise in the TCRI signals an increase in credit insurance claims and indicates downside risks to the Australian economy. In addition, as an indicator of greater trade credit risk in the near term, the number of trade credit insurance claims rose by 2.6%, with a 20% fall in the value of claims lodged. The largest number and highest value of claims continue to be in the 'building and hardware' and 'electrical' sectors. To read NCI's news release, go to https://www.nci.com.au/news/trade-credit-risks-rise-has-seasonal-dip/.

 

Allianz Trade's inaugural Country Risk Atlas indicates the robustness of the global economy. Allianz Trade's inaugural Country Risk Atlas suggests that the global economy has shown robustness in 2023, with an upward adjustment in the risk ratings of twenty-one countries (equivalent to around 19% of the global GDP), contrasted with only four downgrades. This marks a significant shift from the previous year, which saw eight upgrades against seventeen downgrades. Africa has the most upgrades (10), followed by Europe (6). Overall, the global risk of non-payment for companies stands at Medium Risk – almost back to 2019 levels. Africa's average risk rating stands above three (Sensitive), while the Middle East, Latin America and Eastern Europe (incl. Russia) are close to but below three (Sensitive). Asia Pacific is slightly above two (Medium), and Western Europe and North America are close to one (Low). To read Allianz Trade's news release, with a link to the full report, go to https://www.allianz-trade.com/en_global/news-insights/news/allianz-trade-country-risk-atlas.html.

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Coface warns that global growth is still bending but not breaking (yet). Coface's latest Country and Sector Risk Barometer for Q3 2023 advises that after a somewhat turbulent 2023, "which ultimately turned out much better than expected", 2024 is shaping up to be "as decisive as it is uncertain" in (geo)political terms and in economic terms. Growth in the world economy is set to slow to 2.2% in 2024 (from 2.6% last year), with near stagnation in Europe. In this context, Coface has modified thirteen country risk assessments (twelve upgrades and one downgrade) and twenty-two sector risk assessments (seventeen upgrades and five downgrades), reflecting a significant improvement in the outlook, but cautions that the environment remains fragile and highly unstable and, therefore, uncertain. Coface notes that 2024 will be a pivotal year. To read Coface's news release, with a link to the full report, go to https://www.coface.uk/News-and-Publications/News/2024-a-pivotal-year-in-Coface-Country-and-Sector-Risk-Barometer-Q3-2023.

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Webcast: What underwriters could do to help brokers develop more business. Markel has published the 11th episode of its Class Conversation series. In this webcast, Simon Philpin, Head of Trade Credit at Markel International, and Gary Lorimer, Aon Credit Solutions Global Growth Leader, discuss why Gary decided to make the move from trade credit insurance underwriter to broker and his view of the differences between both roles. In addition, they examine how underwriters performed in 2023 and consider what underwriters could do to help brokers develop more business. For instance, Gary suggests that insurers and the industry as a whole would benefit by always putting themselves in the client's position. To listen to the webcast, go to https://vimeo.com/903499723?share=copy.

Allianz Trade has released its first Country Risk Atlas, with the UK ranked as "medium risk" for enterprises. Trade Finance Global (TFG) has reported that the UK's economy is expected to have narrowly avoided a recession in 2023, with GDP growth of 0.5% and exports not yet reaching pre-pandemic levels – making the UK an exception among G7 nations. GDP growth in the UK is forecast to remain subdued, at  +0.6% for 2024, with an expected increase to +1.5% in 2025. Inflation is on a slow decline but remains well above the Bank of England's target, with no expectation of dropping below 2% before 2025. Compared to other nations, the UK's risk rating at AA2 is behind Australia, Canada, the USA, Belgium, Denmark, Finland, France, Germany, and Ireland, all of whom are ranked AA1 (low risk). To read TFG's article, go to https://www.tradefinanceglobal.com/posts/allianz-trade-releases-first-country-risk-atlas-uk-ranked-medium-risk-enterprises/.

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Red Sea crisis: a new threat to global trade. Atradius has advised that attacks on container ships by Houthi militants in the Red Sea have driven up shipping costs by over 300%. However, while the attacks – ostensibly aimed at Israeli-linked vessels – are causing problems for shipping companies and the industries that rely on them, the impact on the wider global economy is currently limited. Atradius suggests that although most economists expect it to stay that way, at least in the short term, the longer the crisis, the more serious the disruption is likely to be. Longer and less certain supply chains will likely lead to product shortages in some sectors, and European businesses will be hardest hit in the short term. Atradius also calculates that, if the Red Sea were closed to shipping for several months, the result could be 0.7ppts added to annual CPI inflation rates by the end of 2024 (currently forecast to decrease to 4.1%, from 6% in 2023). To read Atradius' press release, go to https://group.atradius.com/press/atradius-news/red-sea-crisis-a-new-threat-to-global-trade.html.

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The UK is now ranked the 8th largest manufacturing country in the world. Xenia Broking has published its latest Market Insight report on the UK manufacturing industry. The report notes that the UK has moved up and is now ranked the 8th largest manufacturing country in the world (with a total of £34 billion invested into the economy yearly), the 14th largest for export of goods (10th in 2022), 8th for import (5th in 2022) and maintained 2nd in the service trade. In 2022, the UK's exports of goods and services totalled £834 billion, and imports totalled £902 billion, with the EU accounting for 41% of UK exports of goods and services and 47% of imports. According to data from Allianz, Atradius and Coface, there has been a deteriorating trend in non-payments this year, with the situation expected to worsen in 2024 before recovery. According to research by Atradius, invoice payments take between 45 and 60 days on average. To read Xenia's Market Insight report, go to https://xeniabroking.com/news-and-insights/sector-report-uk-manufacturing.

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Coface joins the Net-Zero Asset Owner Alliance (NZAOA). Coface has strengthened its commitment to the environment by joining the NZAOA and by signing the Principles for Responsible Investment in line with the Paris Agreements aimed at limiting global warming to 1.5°C by the end of the century. In joining the NZAOA, Coface commits to actively manage its investment portfolio by engaging the 20 main contributors to emissions to reduce their carbon footprint; reduce the carbon footprint of its investment portfolio by 30% by 2025 and by at least 40% by 2030 (compared to 2020). In addition, Coface has also already reviewed its credit insurance underwriting policy to exclude all new policies covering oil & gas-related activities (those for coal-related activities have already been in place for many years) and continues to support long-term ESG projects through its Single Risk insurance solutions. To read Coface's news release, go to https://www.coface.uk/News-and-Publications/News/Coface-joins-the-Net-Zero-Asset-Owner-Alliance.

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Pharmaceuticals Industry Trends January 2024. Atradius' latest Market Monitor for the Pharmaceuticals industry has found that global pharmaceuticals output growth slowed to just 0.5% in 2023, after "a whopping 17.3% increase in 2021 and 6.8% in 2022" driven by the massive production of COVID vaccinations. In 2024, Atradius expects global output and sales to increase by 4.6% and 5.1%, respectively, mainly driven by the Asia Pacific region. Vaccine production will continue to support growth, although at a lower level than in previous years. Atradius notes that, in general,  the industry has robust equity, solvency and liquidity. To read Atradius' news release, with a link to the full report, go to https://atradius.co.uk/reports/industry-trends-pharmaceuticals-industry-trends-january-2024.html

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WICI spotlight on Estelle Nunes. ICISA has published an interview with Estelle Nunes, Senior Consultant at Towergate Credit and Financial Risks, as part of its regular interview series on Women in Credit Insurance. Estelle has worked with Towergate Credit since 2010 and in the Credit Insurance industry for 37 years. She initially joined the industry in a junior role at Trade Indemnity (now Allianz Trade), then transitioned to a broking role, working for Aon (then called CIA). She has remained in a broking role for the last 32 years. To read the interview, go to https://icisa.org/news/wici-spotlight-on-estelle-nunes/.

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Apple Podcast: Wheel of Risk examines why US companies should consider if their organisation can afford to do business without trade credit insurance. On this episode of Wheel of Risk, Allianz Trade's podcast series, host Alix McCabe is joined by the Chief Commercial Officer at Allianz Trade Americas, Christina Montes de Oca, to discuss some common myths and misconceptions about the value proposition of trade credit insurance, and discuss how US companies, in particular, may be missing out on opportunities overseas. They also explain why a policy's price tag "pales in comparison to the value it provides — not only as a safety net but as an engine for growing your business beyond what you previously thought possible." To listen to the podcast, go to https://podcasts.apple.com/us/podcast/wheel-of-risk-a-podcast-by-allianz-trade/id1654532339?i=1000633450426.

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Company Watch launches new products and services. Company Watch has launched its new API and Scoring API. Company Watch advises that API & Cloud Data Access allows users to "easily connect our analytics and data directly into your internal systems." Scoring API enables users to apply Company Watch's financial scores, including H-Score®, to a user's own financial data and accounts. In addition, Company Watch told Credit Insurance News that it recently listed a comprehensive historical index of its scores on Google Analytics Hub, enabling Data Scientists and Analysts easy access to vast datasets to explore, test and develop their own insights. Find out more here: https://www.companywatch.net/api/.

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Atradius Bonding is now Atradius Surety. Atradius has announced that its Bonding division has been renamed Atradius Surety. The change is effective as of 2 January and is based on market research and a survey which showed that Surety is a more competitive and internationally recognised term. The name change will not affect the product terms used in local languages. The only change will be the logo. For more information, go to https://group.atradius.com/press/press-releases/atradius-bonding-is-now-atradius-surety.html.

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Welcome to a Day in the Life of Atradius' Lucy Stagg. Atradius has published a video in which Lucy Stagg, Atradius' Operations Manager for Commercial UK and Ireland, takes us through a day in her life at Atradius. To see what a day in her life looks like, go to https://www.linkedin.com/feed/update/urn:li:activity:7156239707637501953/.

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Company Watch releases the first episode of a new video series: Walk & Talk. Company Watch has launched the first episode in a new video series, Walk & Talk, in which Craig Evans, Company Watch's CEO, looks at current news and trends and shares an update on upcoming product launches. In this episode, Craig discusses current insolvency levels – especially the 'torrid time' that the UK construction sector is having – and predicts that the numbers of insolvencies are unlikely to change in the next six months. He also notes that the numbers of Phoenix companies are continuing to increase, as are cases of fraud, and advises that Company Watch have several forthcoming product launches. To watch the episode,  go to https://www.linkedin.com/posts/company-watch_walkandtalk-businessnews-riskmanagement-activity-7160946577962901505-IZ_S?utm_source=share&utm_medium=member_desktop.

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Congratulations
Celebrating 90 Years of the Berne Union. Congratulations to the Berne Union (BU) on its 90th birthday. Since 1934, the BU has played a vital role in supporting international trade and foreign investment. Celebrations kick-off on 27 February with a BU 90th Anniversary Stakeholder Event, which will be livestreamed for all. For more information about the event, go to https://www.berneunion.org/Events/Event/1158/BU-90th-Anniversary-Stakeholder-Event.

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CICM's Credit Awards. Congratulations to our readers and sponsors who were among the winners at CICM's recent Credit Awards:

  • Credit Professional of the Year Award  Yvette Gray, MCICM of Atradius UK, received the highly commended award.

  • Debt Collection Agency Award  The highly commended award was won by STA International.

  • Risk Management Award – Company Watch received the highly commended award.

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Congratulations to Scott Ettien, Executive Vice President – Global Head of Trade Credit at WTW, who, after thirty years in the trade credit insurance industry, has announced his forthcoming retirement. Scott has worked in senior roles at WTW for nearly fourteen years, and, before that, worked for Atradius Trade Credit Insurance, Inc. 

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New Appointments

AIG has appointed Jack Woodruff as Underwriting Manager, Strategic & Multinational – Trade Credit. Jack joins AIG from Nexus Trade Credit, where he had worked for just over nine years  most recently as Head of UK Non-Cancellable Underwriting​.

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Allianz Trade has appointed Richard Miller as Head of Midterm for Northern Europe, based in London. Richard joins Allianz Trade after nearly ten years at Elite Insurance Company, where he was Head of Reinsurance.  

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Bondaval has announced the appointment of Ewa Rose as Chief Underwriting Officer. Ewa was previously set up and headed the trade credit business at ACE (now Chubb) before launching the trade credit, political risk and surety division at Markel. Most recently, she was a Managing Director at Aon Credit and Financial Risks Reinsurance Solutions.

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Coface North America has appointed Brandon Warren as Senior Risk Underwriter. Brandon joins Coface from Atradius, where he was a Risk Underwriter.

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Company Watch has announced that Girish Patel has joined as a Senior Account Manager. Girish brings a wealth of experience to the role, having served in the credit industry for over three decades at Equifax, Graydon and TransUnion. 

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Gallagher has appointed Joanne Turner as an Account Executive  Trade Credit, based in Birmingham. Joanne joins Gallagher from Aon, where she had worked as a Client Manager  Credit Solutions for nearly eight years. 

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Markel International has welcomed two new additions:

  • Dominic Matthews has joined  Markel as a Trade Credit Underwriter. Before joining Markel International, Dominic spent more than five years at AIG, most recently as a Senior Underwriter. Dominic will be based at Markel's London office. 

  • Sebastian Rice has joined Markel as Senior Underwriter and Head of Business Development for Europe. With over two decades of experience in the trade credit industry, Sebastian joins from QBE Europe, where he served as Head of Commercial Underwriting for the past ten years.

 

The Texel Group has announced the appointment of Jack Spent as Chief Commercial Officer. Jack previously worked for nearly twelve years as Head of Financial Risk Solutions at Liberty Special Markets.

 

WTW has announced the promotion of Michael Creighton to the newly created role of Head of Trade Credit and Trade Finance, Great Britain. Michael has been part of WTW since 2019, when he joined as Executive Director of Financial Solutions.

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Xenia Broking Group Limited has announced the appointment of Steven Stennett as its new Chief Executive Officer. Steven has over two decades of experience in the trade credit insurance industry and joins Xenia from Allianz Trade UK and Ireland, where he was Commercial Director.

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Credit Insurance News
New Appointments
CIN
Job Vacancies

Job Vacancies

This month's featured Vacancy: 

Market Specialist – Insurance Industry, London

Requisition No. 122506

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​The Market Specialist team support our Sales teams serving as subject matter experts within Bloomberg. On any given day in this role, you will be consulting with senior decision makers at client accounts, helping to close new sale opportunities, and providing critical feedback to help shape the development of our tools and services with the product management teams. By championing the Bloomberg Professional Service at market events and through printed material, you become the face of our company!  

The market specialists are comprised of a broad spectrum of individuals with varying backgrounds and skills with experience from the buyside, sellside as well as market and industry participants. The teams core responsibility is not only to heighten our user base’s experience and impacts sales revenue, we also play a vital role in improving the knowledge of our sales force and are a dedicated source of client feedback for our product development teams. 

 

We'll trust you to:  

  • Utilise your strong Insurance market experience, detailed knowledge of industry trends to assist in developing and evolving the Credit Risk Insurance system being designed on the Bloomberg Terminal in conjunction with our insurance brokerage partner

  • In partnership with the Insurance Broker Outline in depth the insurance landscape and where other parallel opportunities might exist to optimize the workflow of the insurance market through technology 

  • Understand the data, reporting and intelligence needs of the insurance market to help identify development opportunities of other product verticals 

  • Act in an advisory capacity to our clients and prospective clients around the challenges that they face, and how they can or could use our products and the new insurance system to both solve problems and optimize their workflow 

  • In partnership with the Insurance Broker, influence the direction of the Insurance System through thought leadership, contribution on innovative ideas, and establishing relationships between Bloomberg's decisions makers, our clients and partner 

  • Develop & establish your own road-map of initiatives based off your in depth understanding of the insurance markets, tools and workflows that align with product, sales, and company goals. Maintain check-in points with Manager and self-report successes and challenges on these strategies 

  • Actively participate in new projects that drive departmental and firm-wide initiatives and goals 

  • Seek out additional ways to make an impact, such as mentoring, involvement in training, and running events for Insurance Market Participants 

  
You'll need to have:  

  • Extensive experience within the Insurance industry working as either an underwriter or broker

  • Extensive relationships with market participants in the insurance industry 

  • Passion and understanding of the insurance market, including how technology could enhance, optimize and evolve the workflow for the insurance industry participants

  • An understanding of the data, insights and important metrics that are required by Insurance market participants 

  • The business insight required to use your knowledge and experience to make good judgement and quick decisions to tangibly impact the commercial success of our business 

  • The ability to communicate complex ideas and solutions in a simple and concise way to audiences with varying knowledge, expertise and backgrounds 

  • A proactive approach with the ability to collaborate within and across departments on both departmental and company-wide initiatives in a non-hierarchical structure without corporate titles

  • Experience using the Bloomberg Terminal or similar technology providers 

  • A willingness to travel across Europe as required in order to provide clients with a premier service 

  
We’d love to see:  

  • Strong understanding of new technology tools impacting the insurance market 

  •  Strong analytical skills with the ability to explore and validate ideas across different data sets 

 
APPLY NOW if this sounds like you at https://careers.bloomberg.com/job/detail/122506.
We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: http://www.bloomberg.com/enterprise/  


Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email AMER_recruit@bloomberg.net (Americas), EMEA_recruit@bloomberg.net (Europe, the Middle East and Africa), or APAC_recruit@bloomberg.net (Asia-Pacific), based on the region you are submitting an application for. Alternatively, you can get support from our disability partner EmployAbility, please contact +44 7852 764 684 or info@employ-ability.org.uk. 

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Commercial Underwriter - Rearsby, Leicester

Hybrid: 3 days in the office, 2 days working from home

 

Why Tokio Marine HCC?
Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading
Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and
a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond
profit, empowering our people and delivering on our commitments are at the core of our customer
values, and so is a desire to grow and provide creative and innovative solutions to our clients.


Job Purpose:
Underwriting trade credit insurance policies for all industry sectors including construction.


Key Responsibilities:

  • Manage a portfolio of credit insurance policies.

  • Attend inception meetings, explaining policy operations to client and Broker.

  • Prepare renewal terms including presenting proposed terms to management for approval.

  • Discussing terms with Brokers and presenting and negotiating terms with clients to secure renewals to set targets. Attending renewal meetings and entertaining clients and Brokers as required.

  • Discussing terms with Brokers; presenting and negotiating terms with brokers to secure policy recommendations.

  • Assessing, pricing and structuring new business opportunities; using varied assessment tools, including claims ratio calculations, excess calculations, and a pricing model.

  • Working and meeting with Brokers regularly to proactively develop opportunities outside of renewal submissions, both existing insured and uninsured opportunities.

  • Resolving day to day policy and credit limit issues.

  • Midterm meetings to develop relationships and ensure smooth operation of the policy.

  • Working within allocated authority levels, based on skills and experience, and referring upwards beyond these levels to secure agreement within the company’s authorisations.

  • Liaison with and training of internal team of technical and administrative support staff (UK based) who will provide support for the policy.

  • Maintaining accurate records of meetings and correspondence including action points and ensuring all actions are promptly followed up.

  • Assisting the Senior Commercial Underwriters, Underwriting Managers & Underwriting Directors as required.

  • Liaison with Risk Underwriting, Sales, Customer Relations & Claims Departments.

  • Assisting with departmental specification for IT developments including assisting with testing and training of departmental staff.

  • Undertaking occasional varied Marketing activities to highlight the Credit brand, demonstrating core strengths.

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Performance Objectives:

  • Underwriting a portfolio of existing Trade Credit business within a defined region or across defined portfolio sizes.

  • Building and maintaining relationships with specialist & general brokers along with clients.

  • Working proactively to identify opportunities & maintaining a portfolio of policies in the defined area.

  • Assessing, pricing &  structuring your portfolio of business, within Underwriting authorities.

  • Assisting in the overall portfolio profitability targets by underwriting profitable and renewable business.


Skills and Experience Specification:
Essential:

  • Educated to A Level standard or equivalent.

  • Minimum 3 years experience as a Commercial Underwriter /Assistant Commercial Underwriter with a consistent record of achieving renewal and premium targets, working successfully with the broking market.

  • Full driving licence (max 6 points)

  • Good IT skills including data input, Microsoft Word, Excel, Outlook, Teams.

  • Presentation and Negotiation skills.

  • Excellent customer service and telephone skills.

  • Excellent organization skills.

  • Able to work on own initiative and have high levels of self-motivation.

  • Good standard of written English.

  • Good level of numeracy.

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Desirable:

  • Educated to degree level or equivalent by experience.

  • CII or ICM qualifications.

  • Experience of managing a portfolio of credit insurance customers.

  • Strong logic /mathematical skills.

  • Construction sector knowledge.

  • Other specialist sector knowledge.

  • Export knowledge.

​

To Apply: Please go to https://jobs.jobvite.com/tmhcc/job/o962qfwr.

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Events

 

Events & Professional Development

ICISA Surety Week 2024, 19 February (08:00) - 22 February (17:00) CET.

Surety week is a week of celebration of Surety sector. With this event, ICISA aims at increasing awareness of the valuable economic role of surety industry. Experts in the sector agreed to join our initiative and share their views on issues faced by the industry nowadays.

The event will take place between 19 - 22 February 2024. A total of 8 virtual sessions will be organized during the week, featuring debates, interviews, webinars and presentations. The sessions will be organised daily from 10:00 - 11:00 CET and 15:00 - 16:00 CET.

The agenda and details about registrations will be published in the upcoming weeks.

IDD certificates will be issued on request.

For more information, go to https://icisa.org/event/icisa-surety-week-2024/.

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TXF Americas 2024: Structured Trade & Export Finance, 28-29 February. East Hotel Miami
Join the best structured trade and export finance event in the Americas with over 200 of the most active lenders, ECAs, exporters, borrowers, traders and more looking to finance deals and meet key clients. Special offers available – email marketing@exilegroup.com to enquire.
For more information go to https://americas2024.exilegroup.com/.

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MENA 2024: Export, Project & Development Finance, 4-5 March. Dubai, Ritz Carlton 
Join us as we gather a deal-hungry attendee list from leading ECAs, exporters, borrowers, EPCs, developers, lenders, investors, ECAs and other key export and project finance players!

Special offers available – email marketing@exilegroup.com to enquire.

For more information go to https://mena2024.exilegroup.com/.

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The RFIx24 Awards 2024, 22 May. London, Hilton London Canary Wharf.

The BCR RFIx Awards are back for the sixth year of celebrating professional excellence in receivables
and payables finance. The RFIx Awards 2024 looks to acknowledge the players and individuals whose
notable accomplishments are leading the industry towards agile, sustainable growth, innovation and
customer satisfaction.

These prestigious awards are international in scale, and entries are open to all
companies involved in the receivables and payables finance ecosystem, including banks,
non-banks, fintechs, trade credit insurance providers, consultancies, and legal advisors.
Apply for one or more Receivables Finance Industry Awards today, and let us salute your
success: https://bcrpub.com/awards/rfix24-awards.

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TXF Global 2024: Export, Agency & Project Finance,11-12 June. Athens, Divani Caravel

The most distinguished export finance event around returns and this year to Athens! With over 1000 in-person attendees, a stellar speaker list and a networking opportunity that is crucial if you work in this industry. 

Special offers available – email marketing@exilegroup.com to enquire,

For more information go to https://global2024.exilegroup.com/.

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Professional Development

STECIS, the Trade Credit Insurance & Surety Academy endorsed by ICISA, offers a range of
webinars and classroom training courses.

Classroom training courses are organised once or twice per year or on demand, while webinars
are organised multiple times per year or on demand for groups of participants.


The following courses have been planned in Q2 2024*:

  • 23 & 24 April: The Surety Bonds Foundation Course

  • 23 & 24 April: The Surety Bonds Advanced Course

  • 18 & 19 June: The Trade Credit Insurance Foundation Course

  • 20 & 21 June: The Trade Credit Insurance Advanced Course.

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In planning: 4 & 5 June: Two-day seminar, Introduction to Trade Credit Insurance. Dubai – United Arab Emirates

* Note: Stecis’ courses will only be executed when enough participants have enlisted.

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Except for the seminar in Dubai, all classroom courses will take place at a location in Amsterdam, the Netherlands. The courses include lunches and a dinner at the end of the first training day. The courses are hosted by very experienced experts from the industry and there is plenty of opportunity for asking questions, discussion and networking. There is also the possibility of arranging in-house training (at your own offices or at a venue of choice) with a tailor-made program based on the training needs of your company. 


Detailed information about the webinar and classroom training courses is available on Stecis’ website: www.stecis.org. Also, further information can be obtained by sending an e-mail to info@stecis.org.




About this month's Sponsor: Chubb

Chubb is the world's largest publicly traded P&C insurance company and the leading commercial lines insurer in the U.S. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. We combine the precision of craftsmanship with decades of experience to conceive, craft and deliver the very best insurance coverage and service to individuals and families, and businesses of all sizes. 

Chubb has more than $200 billion in assets and reported $52.0 billion of gross premiums written in 2022. Chubb's core operating insurance companies maintain financial strength ratings of AA from Standard & Poor's and A++ from A.M. Best. Chubb Limited, the parent company of Chubb, is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide.

Chubb Global Markets operates through our syndicates at Lloyd’s and also through Chubb European Group SE. This parallel distribution provides us with a unique platform that allows our experiencedand highly skilled underwriting team to offer insurance solutions globally.

About the sponsor
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